In those areas where Chat is an option, Chat service hours are likely restricted. Chat is not available in every region.Use the serial number of the device to submit the case (do not post that information on the Community).HP Technical Support - HP Contact Information If the issue remains in spite of having all your HP software and drivers installed and updated,Ĭonsider opening a case with HP Technical Support and ask for help. If the problem cannot be resolved with a good Windows Update, If the little door is indeed open so the camera can be used, This warranty, a level above the standard warranty included with consumer grade computers, might include driver support - at least for a limited time. I cannot automatically assume the driver will work for Windows 10 V1909, which is the latest Windows version at this writing.īrand new commercial grade computer is under a nice warranty. Assume you have checked the little door, that is, that the camera privacy door is open on the webcam, yes?Īt this writing, the HP Universal Camera Driver includes Windows versions through Windows 10 V1903.
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